BAS Managed Support is designed to establish a single point of accountability and a simplified contract structure for multivendor hardware and software support throughout your organization.
Our Managed Support service provides a single point of accountability, so you don’t have to spend your time coordinating IT support services. BAS uses an integrated managed support model proven to work with hundreds of clients that helps reduce downtime by streamlining problem identification and resolution across your environment.
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. However, with limited IT resources, they can be quickly overwhelmed.
Managed services are also a philosophical change in the way that a business organizes its technology. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, desktops or other critical networking devices fail, then scramble to fix them), a business operating with a managed service focuses on the prevention of these issues before they disrupt employees, management and clients.